@Sony Customer Support: Reading mails is hard ...

Remember when I wrote a couple of days ago about the PSP Store being Windows-only? I was actually mad enough to contact Sony’s customer support on this issue asking if there were any plans to offer a MacOSX-client.


Well, seems like customer support didn’t manage to read more than the subject-line (“MacOSX-Support für PSP Store?” [“MacOSX-support for PSP Store”]). At least this is the only explanation I have for the reply I just received:

Sehr geehrter Kunde,

vielen Dank für Ihre Email. Eine MAC Unterstüzung wird leider nicht zur Verfügung gestellt.

Or for your non-German-speaking readers out there:

Dear customer,

thank you very much for your e-mail. MAC-support is not available.

Not that I would have noticed that hence my question for plans

Perhaps Sony has just too many customers for the PSP right now so that they can afford to piss off even a few percent of their customer-base without actually improving the experience for the rest (except for having a unified login).

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